Prime will match any competitor's price on the SAME item. As a leader in the Promotional Products Industry, Prime offers the best service and most innovative items, at extremely competitive prices. If there is a situation where we happen to be higher in cost and you would rather send the order to us - we will honor any* special or published advertised price on the same item.

*While many items may look the same in a picture, there is often a difference in quality (or service level) if there is a discrepancy in price. The adage, "you get what you pay for," is very true with these types of products. Prime only offers the highest quality products with Premium service - there is a LIFETIME GUARANTEE - on EVERY item we sell.

Prime Guarantee

All Prime products carry a lifetime guarantee against defects in materials and workmanship. Batteries and finish are excluded. Imprinted products returned to Prime under the guarantee may be replaced with an unimprinted product if the original cannot be repaired. If the product is no longer available, it will be replaced with a similar one of equal or greater value.